📄 Terms and Conditions

Last Updated :- 02 July 2025

Welcome to Heat Core Machines (“we,” “us,” or “our”). By accessing or using our website https://hcmarkets.net/ or purchasing from us, you agree to be bound by the following terms and conditions (“Terms”). Please read them carefully before placing any order.

1. General Terms

• These Terms apply to all visitors, users, and customers of the Site.
• If you do not agree to these Terms, please do not use our website or purchase our products.
• We reserve the right to update or change these Terms at any time.

2. Eligibility

• You must be 18 years or older (or of legal age in your jurisdiction) to make purchases on this site.
• You agree to provide current, complete, and accurate information when placing an order.

3. Product Information

• We strive to display accurate descriptions, images, and specifications of machinery products.
• However, we do not warrant that all information is complete, current, or error-free.
• Product availability and prices are subject to change without notice.

4. Orders

• We reserve the right to accept or reject any order at our sole discretion.
• Orders may be cancelled if products are unavailable, pricing errors occur, or if we suspect fraudulent activity.
• Upon placing an order, you agree to pay all charges listed, including shipping, taxes, and any applicable fees.

5. Shipping & Delivery

• Shipping timelines are estimates and may vary based on location, product type, or logistics conditions.
• We are not responsible for delays caused by couriers, customs, or unforeseen events.
• Shipping fees are non-refundable unless the error is on our end.

6. Return & Refund Policy

• Returns are accepted within 7 days of delivery for unused, undamaged machinery in original packaging.
• Customized or made-to-order machinery is non-refundable.
• Refunds will be issued after product inspection. Return shipping costs are the customer’s responsibility unless the item is defective or wrongly delivered.

Please read our full Refund Policy for details.

7. Warranty

• Machinery is covered under a [6/12-month] warranty for manufacturing defects.
• Warranty does not apply to:
  • Damage from improper use or installation
  • Wear and tear
  • Unauthorized repairs
• Replacement parts under warranty are free; shipping charges may apply.

8. Bulk Orders

• Orders of 3 or more units are treated as bulk and are non-refundable, unless defective or wrongly shipped.
• Defects in bulk orders must be reported within 48 hours of delivery with proof (images/videos).
• We may offer replacements or credit notes for verified cases.

9. Installation

• We are not responsible for damage caused during self-installation or third-party installations.
• If damage occurs during installation by our authorized team, we will cover repair or replacement as needed.

10. Intellectual Property

• All content on this Site, including text, images, logos, and trademarks, is owned or licensed by [Your Company Name].
• You may not use, reproduce, or distribute our content without written permission.

11. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from use or inability to use our products or website.
• Our total liability will not exceed the amount paid for the product purchased.

12. Governing Law

• These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.
• Any disputes arising from these Terms will be resolved in the courts of [Jurisdiction].

13. Contact Us

If you have any questions about these Terms, please contact us:
📧 Email: hcmarkets02@gmail.com